1. How quickly can your team respond to an emergency?
We understand the urgency of restoration needs and offer 24/7 emergency services. Our team is committed to responding to emergencies within hours of your call, ensuring rapid action to mitigate damage and begin restoration as quickly as possible.
2. Are you certified for water damage restoration?
Yes, Peachstate Restoration is IICRC certified, adhering to the highest industry standards for water damage restoration and other restoration services. Our team continually trains the latest techniques and technologies to ensure the best possible outcome for your property.
3. Will you work with my insurance company?
Absolutely. Our team has extensive experience in dealing with insurance claims and processes. We can provide detailed documentation of damages, assist with claim filing, and work directly with your insurance company to help streamline the claims process.
4. How long does the restoration process take?
The duration of the restoration process can vary depending on the extent of the damage and the specific services required. After our initial assessment, we will provide you with a detailed plan, including timelines for each phase of the restoration process. Our priority is to restore your property efficiently without compromising on quality.
5. Can you help prevent future damage to my property?
Yes, we offer consulting services to identify potential risks and implement preventive measures to protect your property from future damage. This can include waterproofing, mold prevention strategies, and advice on construction materials and practices to enhance the resilience of your property.
6. What makes Peachstate Restoration different from other restoration companies?
Peachstate Restoration stands out for our commitment to excellence, community, and compassionate customer service. Our team's extensive experience, certification, and dedication to continuous learning ensure that we provide the highest quality services. Additionally, our background in insurance adjustment offers unique insights into the claims process, providing added value to our clients.
7. How do I get started with Peachstate Restoration?
Getting started is simple. Contact us through our website, phone, or email to schedule an assessment. Our team will then work with you to understand your needs, provide a detailed evaluation of the damage, and outline the steps for restoration or construction.
8. Do you offer any guarantees for your services?
Yes, we stand behind the quality of our work with a satisfaction guarantee. We're committed to ensuring that every project meets our high standards and your expectations. Your service agreement will discuss and include specific details of our guarantees.
9. How can I provide feedback on the services received?
Your feedback is incredibly important to us, as it helps us continually improve our services. After completing your project, we will provide information on how to submit feedback. Additionally, you can always contact our customer service team to share your experience.
